perkly

Privacy Policy

Last updated: April 16, 2026

1. Introduction

perkly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty platform and related services.

By using perkly, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and business information when you create an account
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Customer Data: Information about your customers that you upload or integrate through the Service, including names, email addresses, purchase history, and loyalty points
  • Communication Data: Information you provide when contacting support or communicating with us

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information:

  • Usage Data: How you interact with the Service, features used, pages visited, and time spent
  • Device Information: IP address, browser type, device type, operating system
  • Cookies and Tracking: We use cookies and similar tracking technologies to track activity and hold certain information
  • Log Data: Server logs including IP addresses, access times, and pages viewed

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our Service
  • To process transactions and send related information
  • To send you technical notices, updates, and support messages
  • To respond to your comments, questions, and requests
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To personalize your experience and provide relevant content
  • To send marketing communications (with your consent, where required)
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, data storage, analytics)
  • Business Transfers: In connection with any merger, sale of assets, or acquisition
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share your information
  • Integrated Platforms: When you connect your e-commerce platform, data may be shared according to that platform's privacy policy

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at support@perkly.com or through your account settings.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using our Service, you consent to the transfer of your information to facilities located outside your jurisdiction.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected
  • The right to know if personal information is sold or disclosed
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to access, rectification, and erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@perkly.com
Support: perkly.com/support
Address: [Your Company Address]